Terms of Service
Welcome to RenoNext. These Terms of Service govern your access to and use of RenoNext's platform, services, and website. By creating an account or using our services, you agree to be bound by these terms. Please read them carefully. If you do not agree to these terms, you may not use RenoNext.
1. Acceptance of Terms
By accessing or using RenoNext, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms constitute a legally binding agreement between you and RenoNext Inc., a corporation incorporated under the laws of Ontario, Canada.
If you are using RenoNext on behalf of a business or other entity, you represent that you have the authority to bind that entity to these terms, and "you" refers to that entity.
2. Account Registration
To use certain features of RenoNext, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. RenoNext will not be liable for any loss or damage arising from your failure to comply with these security obligations.
We reserve the right to suspend or terminate accounts that violate these terms, provide false information, or engage in fraudulent or illegal activity.
3. Services Description
RenoNext is a platform that connects property owners ("Clients") with licensed construction professionals ("Contractors") for residential and commercial construction projects. Our services include:
- Project listing and bidding functionality
- Contractor discovery and vetting tools
- Secure payment escrow and milestone-based payment processing
- Project management tools and compliance tracking
- Communication and documentation features
- Review and rating systems
RenoNext is a technology platform and marketplace. We do not provide construction services, and we are not a party to any contract between Clients and Contractors. All construction work is performed by independent Contractors who are solely responsible for the quality, safety, and legality of their work.
4. Payments & Escrow
RenoNext uses Stripe to process payments and maintain escrow accounts. When a Client accepts a proposal, they agree to deposit funds according to the agreed-upon payment schedule, typically structured around project milestones.
Escrow Protection: Client funds are held in escrow and released to Contractors only upon milestone completion and Client approval. This protects both parties and ensures work is completed as agreed before payment is transferred.
Platform Fees: RenoNext charges a service fee on all transactions processed through the platform. The fee structure is disclosed during the proposal acceptance process. Contractors are responsible for platform fees, which are deducted from milestone payments.
Refunds and Disputes: If a dispute arises regarding milestone completion or payment release, RenoNext may mediate the dispute based on documentation provided by both parties. However, RenoNext is not obligated to resolve disputes and may require parties to seek external resolution through arbitration or legal means.
All payments are subject to applicable taxes. Contractors are responsible for remitting HST/GST and other taxes as required by Canadian law.
5. Contractor Terms
Contractors using RenoNext must comply with all applicable laws, regulations, and professional standards in Ontario, Canada, including but not limited to:
- Maintaining valid licenses, permits, and insurance as required for their trade
- Complying with the Ontario Building Code and all applicable building codes
- For qualifying projects, involving a BCIN (Building Code Identification Number) holder as required by law
- Obtaining necessary permits and inspections for all work
- Carrying adequate liability insurance and WSIB coverage where applicable
- Providing accurate and complete proposals, including scope of work, timelines, and costs
Contractors represent and warrant that they have the skills, experience, and qualifications necessary to perform the work they bid on. Contractors are solely responsible for the quality, safety, and legality of their work.
RenoNext may verify Contractor credentials, licenses, and insurance but does not guarantee the quality of any Contractor's work. Contractors agree to provide verification documents upon request.
6. Intellectual Property
The RenoNext platform, including its software, design, content, trademarks, and all intellectual property rights therein, are owned by RenoNext Inc. or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the platform for its intended purpose.
You retain ownership of any content you submit to RenoNext, including project descriptions, photos, and documents. By submitting content, you grant RenoNext a worldwide, royalty-free license to use, reproduce, and display such content solely for the purpose of operating and improving the platform.
You may not copy, modify, distribute, sell, or lease any part of the RenoNext platform without our express written permission.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RENONEXT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
RenoNext is not responsible for the conduct of any user, the quality of construction work performed, delays, cost overruns, safety incidents, or any disputes between Clients and Contractors. Our platform facilitates connections and transactions but does not guarantee outcomes.
In no event shall RenoNext's total liability to you exceed the amount of fees you paid to RenoNext in the twelve (12) months preceding the event giving rise to liability.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.
8. Dispute Resolution
If a dispute arises between you and RenoNext, we encourage you to contact us first to seek an informal resolution. You can reach us through our Contact page.
If we cannot resolve the dispute informally, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of RenoNext shall be resolved through binding arbitration in accordance with the Arbitration Act, 1991 (Ontario).
The arbitration shall be conducted by a single arbitrator in Toronto, Ontario, Canada, and shall be conducted in English. The arbitrator's decision shall be final and binding. Each party shall bear its own costs and expenses, including legal fees.
Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
You agree to submit to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada, for the resolution of any disputes not subject to arbitration.
10. Changes to Terms
RenoNext reserves the right to modify these Terms of Service at any time. We will notify you of material changes by posting the updated terms on our website and updating the "Last updated" date at the top of this page.
Your continued use of RenoNext after changes are posted constitutes your acceptance of the modified terms. If you do not agree to the modified terms, you must stop using RenoNext and may close your account.
11. Contact Information
If you have any questions about these Terms of Service, please contact us: